Friday, March 27, 2020

History of English Language Essay Example Essay Example

History of English Language Essay Example Paper History of English Language Essay Introduction English linguistic communication. like many elements in the history. has gone many transmutations for nil is lasting in this universe. There are many lending factors that played in its development as what it is now including different influences brought to it by unifying of civilizations and sometimes war. English linguistic communication besides differs depending on the civilization of one’s state. since non merely one state is utilizing this as their official linguistic communication but many of them ; and. each has gone some alteration that represents their civilization. In this planetary period. English linguistic communication is considered as the world’s functionary linguistic communication through which. all states are united header towards future economic advancement and common apprehension of all people in the whole universe. Through this besides. war is avoided. common ends are set for the good of all. and hapless states are taken into history by international organisation. English linguistic communication so as widely accepted fact. is the lingua franca of the universe and the linguistic communication of economic sciences. English linguistic communication. since it is replacing other antecedently dominant linguistic communications of the universe such as Gallic and Spanish. is taught in about schools in all states from Pre-elementary classs to college classs. Through this emerging tendency. many pupils from flush states avail themselves of western instruction which they consider as an advantage in their calling. Some would even take English lessons in other states to get eloquence and competence. History of English Language Essay Body Paragraphs The ground buttocks is that. English is the lone means to pass on with all the people of the universe wherever you are or what of all time state you may be. Thus. international communicating is now possible regardless of which state you come from every bit long as you know even merely the basic and as their linguistic communications unite their apprehension of their civilization is strengthened. Development of Old English Language Old English linguistic communication had been developed through many constituents with its beginning from the history. Although. many historiographers believed and developed the hypothesis that English linguistic communication and other linguistic communications in many parts of Europe were indistinguishable because of groundss of similarities of many words. Aside from that. it was besides believed that Sanskrit. the old linguistic communication of India which was much older than Greek or German. had preserved common characteristics with that of Old English linguistic communication ( Baugh A ; Cable. p. 18 ) . It is easy hence to assume that English is a byproduct of the development of many linguistic communications in Europe which had merely one beginning. The Arrival of Celts in Britain English linguistic communication was known as the linguistic communication of English people. nevertheless. it was non the linguistic communication spoken by earliest colonists of the lands ; historiographers believed that many races had come and their linguistic communications were non known and recorded in the history until the reaching of the Celts which had the hint of Old English linguistic communication. and began the history of its development. The Celts were bronzy and iron-age dwellers and when they reached Britain they pushed the earlier colonists into the distant corners of the state through their mighty arms. Harmonizing to history. they arrived about 500 BC with linguistic communication known for being the first Indo-germanic lingua to be spoken in Britain. Celts and Celtic linguistic communication as they say had really small part in the Old English. as they tried to follow some of those words. However. bookmans believed that they influenced the grammatical construction of the linguistic communication ( Baugh A ; Cable. p. 82-83 ) . At this widespread promotion of English. many of those linguistic communications are no longer traced ; though. it is believed to be the first among the subscribers of the English linguistic communication development. nevertheless. its influence is no longer recognized today. Anglo-saxon Colonies In the beginning. Old English was an mixture of group of idiom linguistic communications. reflecting the diverse beginning of the Anglo-Saxon Kingdoms of England. Anglo-Saxon was a group of different races with the Germanic people as the dominant among them who arrived in Britain during the 5th and 6th AD upon the invitation of the King of Briton to assist them against Roman encroachers. Thi s group had acquired influences of the Latin civilization including linguistic communication that after the prostration of Roman Empire in their state arrived in Britain to happen colony besides. Harmonizing to Barbara Fennell. there was no written record about linguistic communication usage in Britain before the Anglo-Saxon invasion ( Fennell. p. 55 ) . There were indicants that England was inhabited for 1000s of old ages prior to Anglo-Saxon invasion. with its known early dwellers as the Celts or Scotts. The Romans did non hold much lingual part on the linguistics development. but the collapsed of the Empire paved the manner for the colony of Anglo-Saxon. The native Britishers were either pushed into stray and farthest countries or they adapted the Anglo-Saxon’s manner of life. The Angli was really a Germanic folk which has been in Britain a twosome of centuries prior to Roman invasion. These Anglo-Saxon spoke Germanic idiom which had some similarities with the original col onists. the Celts which finally blended with them. Therefore. Germanic tribes began geting and settling in Kent. Not long when the Germans formed a land known in history as the Anglo-Saxon heptarchy. As these German folks struggled for high quality. Kent. the chief colony. emerged as the dominating folk which claimed sovereignty over all the lands of the South. Barbara Fennel pointed out that they dominated mostly because of the influence of centres of larning at Linchfarne. Subsequently. the land was passed from King Egbert down to his grandson Alfred the Great. and on to King Edward the Confessor who became Rex Anglorum. which means King of the English in 1026 BC ( Fennel. p. 57 ) . The meeting of Anglo-Saxon and Celtics had come to be known as the English people. and their linguistic communication as the English linguistic communication. The Norse Influence Of class. there had been more developments and important part towards the lingual development of the English linguistic comm unication. But. finally. invasions and colonies had been the major factors for this development. The invasion of the Romans and the prostration of the Empire lay the land for the colony of Anglo-Saxon. while the inflow of more Germanic tribesmen overlay the initiation of a new state. In 787 to 850 AD. a new invasion and colony had taken topographic point ; the Norse under King Guthrum invaded Britain which was under King Alfred. As the Danes were defeated by King Alfred. they withdrew from King Alfred’s district but remained in Britain. Finally. he accepted Christianity and was baptized. The colony of these people in England non merely involved political and lingual assimilation but besides civilization and faith which are indispensable in the development of linguistic communication. The wining political assimilation that follows after the Norse invasion every bit good as the exogamies of political swayers had been instrumental in Anglo-Saxon – Celtic people to be iden tified as an English people. Fennell said that King Henry’s replacement Richard II. was renowned as the lion’s bosom â€Å".who spoke small or no English at all. and spent merely six months in entire on English soil† ( p. 57 ) . Fennel’s accent on â€Å"speaking English and passing six months on English soil† meant two things. the beginning of the English linguistic communication and of the English state. The Linguistic Development during the Middle Ages Middle Ages had been a really important in the development of English linguistic communications after its assimilation during the meeting of Anglo-Saxon and Celts. This period gave manner to the promotion of the linguistic communication in footings of words incorporation from other native linguistic communications specifically the Northern European and some Germanic folks. This was besides important in the enlargement of the linguistic communication in its grammatical construction. Change in the In flectional Endings Inflectional terminations are unstressed syllables at the terminals of words of most of Old English linguistic communication such as –en in drunken. The decay of inflectional terminations was attributed to the influence of Vikings in their linguistic communication and at the same clip. the Germanic linguistic communication has a emphasis on the first syllable and non on terminations. Some of those terminations that were omitted were -a. -e. -u and –an. which had been equally reduced to -e. ( pronounced ) . Another change involved the loss of concluding -n after -e in unstressed syllables. For illustration. drinken. from Old English drincan â€Å"to drink. † became first of all drinke and so imbibe ( Baugh and Cable. 1993. p. 155 ) . Fennel had besides observed these important alterations in the English linguistic communication. She pointed out that the â€Å"development of more fixed words order and the loss of inflections† ( p. 97 ) . characterizes the Middle English. Further. she observed little consonantal alterations in such that certain sonant consonants became unvoiced and other unvoiced consonants became sonant ( p. 97 ) . The Noun and Adjectives Old English is besides typified in footings of infection wherein they add letters to the terminal of the word to mean another significance either from remarkable to plural or gender differences. For case. the remarkable stan. stanes and stane holding its plural signifier of stanas. stana and stanum ; which harmonizing to Baugh and Cable. reduced to stan. stanes and stane. These alterations have been observed in the Modern English. Old English was seen as holding similarity with the Latin grammar which was more inflected. To observe. Old English had four instances: the nominative. accusatory. possessive and dative instances that are emphasized by adding letter/s at the terminal of the word. For illustration. the remarkable neuter had an stoping –a. feminine h ad –o. masculine had –n. On the other manus. Latin had six instances such as nominative. vocative. accusatory. possessive. dative and ablative. This development in English linguistic communication was evidently an influence of Roman in their linguistic communication. Throughout the development procedure. particularly coming into the Middle Ages. English linguistic communication had survived its –s plural signifier and the weak –n signifier go infrequent as in the instance of cattle. brethren. kids and cattle. Verb Form The Middle English had a grammatical regulation similar to the Modern English. In general. the first individual singular of the Middle English present tense verbs terminal in –e. the 2nd individual had –est. while the 3rd individual had –eb. This is applied to strong verb. while in weak verbs. word terminations used are –ed ( vitamin E ) . -d ( vitamin E ) . or –t ( vitamin E ) . It was besides usual in th e Middle English the Object -Verb sequence whereas the Modern English follows the Verb-Object form ; for illustration: so fell he down. which is contrast with today’s grammar construction as so he fell down. ( Fischer. p. 180-181 ) The infinitive –to was besides usual in Middle English which was later replaced by that. For case. He commanded them that they should bind him up. ( Fischer. p. 211 ) We will write a custom essay sample on History of English Language Essay Example specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on History of English Language Essay Example specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on History of English Language Essay Example specifically for you FOR ONLY $16.38 $13.9/page Hire Writer

Friday, March 6, 2020

How Fairuz can increase productivity without neglecting service quality The WritePass Journal

How Fairuz can increase productivity without neglecting service quality Introduction How Fairuz can increase productivity without neglecting service quality ). The most appropriate way in which their productivity can be increased is through applying different employee motivation strategies. These include offering reasonable remunerations, bonuses and rewards (Hartnett et al., 2011). Employees at Fairuz can also be made more productive by standardizing all processes, procedures and policies in the organization to create a sense of order. This saves time and maximizes efficiency (Medeiros et al., 2012). Even though these can be achieved at Fairuz, they may be hampered by high employee turnover because Fairuz’s budget may not allow it to compete with larger companies in terms of employee salaries. Small restaurants are always faced with the risk of losing employees to larger organizations. Measuring performance through key performance indicators Performance indicators that can be used by Fairuz to measure its performance, to establish flaws and make improvements, vary with the different departments. In regard to staff, the restaurant has to ensure that it has a sustainable wage cost (Sainaghi et al., 2013). This can be done hiring small but sufficient number of employees to cater for the 75 guests that the restaurant targets to serve. This will reduce the wage burden in the company and also make it possible to remunerate them well. Labour or wage costs can also be minimized by ensuring that employee turnover is minimized, given that it is nearly impossible to completely eliminate it, especially in restaurants. Costs that could be used in training new staff members monthly or weekly can then be directed to more productive activities in the organization (Choi et al., 2012). Other key performance indicators that can be used by Fairuz to determine its performance include seating efficiency, stock value, costs of food and profita bility (Sainaghi et al., 2013). Using Technology to increase Productivity Most of the companies in the services sector, which include restaurants, are fast adapting to the technological changes taking place in the industry to increase productivity and efficiency in service delivery (Tzeng Chang, 2011). Fairuz can use technology in all its departments to achieve an increase in productivity. For instance, it can acquire modern ovens or stoves for its kitchen that can be used to prepare more of food in a shorter time and on less energy. This not only makes it possible for the company to cater for many customers, but also increases its efficiency (Sloan et al., 2009). Technology can also be used to ease communication among employees within the restaurant. In this case, one of the technological equipment that Fairuz should acquire is the kitchen display system. This system provides real-time updates and information about food orders that have been made by clients and also monitors the speed of service (Katsigris Thomas, 2008). This is quite effective and time -saving than the traditional approach where servers had to take orders from clients then go to inform chefs in the kitchen. This consumes more time and is prone to human error. Whilst it is expected that technology will contribute towards an increase in efficiency and productivity, Fairuz has to consider that the initial costs to be incurred in setting up these technologies and training employees on how to use them is quite high. Therefore, an analysis needs to be done to establish the most ideal technologies to implement, which will assure it of a good return on investment (Allen, 2011). Improving quality Even as Fairuz strategizes to improve its productivity, it is also vital for it to ensure that the quality of service is not compromised. Thus, this section explains approaches that the restaurant can use to increase the quality of provided to its clients. Ensuring employee competence Restaurants have different departments that require different skills and competencies in executing their respective responsibilities. They can be classified into managers, chefs, servers and miscellaneous employees (OFallon Rutherford, 2011). To ensure quality, Fairuz has to ensure that it hires employees that have the required qualifications and experience needed in delivering their required duties. In addition to this regular training sessions have to be organized to improve their competencies. If employees are competent, the chances of substandard service quality are greatly reduced (OFallon Rutherford, 2011). The fact that the restaurant serves Lebanese food means that the majority of clients are Lebanese. Thus, the company needs to ensure that a section of its employees are familiar with the Lebanese culture, foods and other dimensions that may affect their service perception. Being a small restaurant that mainly targets the Lebanese population, it may be challenging to hire the best talent since people with skills in this industry often target to work for larger organizations (Jang George, 2012). Therefore, Fairuz may be limited to selecting low-income people who may not be quite competent and provide them with on-job training to improve their competence. This approach can mainly be applicable for selecting employees in positions that do not require special skills, like waiters. Utilizing quality measurement tools It is quite vital for organizations to ensure that they have an ideal framework that they can use to gauge their quality of service. This involves benchmarking the company’s current progress, identifying the problems that might exist, predicting future outcomes and using key quality indicators that are applicable in the restaurant business to establish their position in terms service quality (Barnes, 2003 ). For Fairuz restaurant, measuring service quality should be done by comparing customer expectations and their perception of service. Whereas all restaurants work to meet or exceed customer expectations, there are several factors that may limit their capabilities to attain this objective. It is thus vital for Fairuz to collect regular client feedback to enable it establish any flaws that may exist in its service delivery and make the necessary changes (Grigoroudis Siskos, 2009). One of the most convenient ways that Fairuz can do this is through requesting waiters and receptionists to ask guests whether the meals met their expectations. The company also needs to link its website to a third-party review website like Tripadvisor, which will be vital in monitoring any customer feedback any time a review about the restaurant is made. Other approaches that can be used to do this include sending follow-up emails to clients and engaging more with clients over social media avenues. Positive feedback is an indicator of good service, while negative feedback indicates that the service offered is substandard and appropriate measures need to be taken to improve. One challenge that can be associated with this approach is that some clients’ views may be biased or in some cases, clients may provide conflicting feedback. Making comparisons with competitors in the market Perception of services at Fairuz is relative to clients’ perceptions of services in other neighbouring restaurants. In this regard, Fairuz will only be the preferred choice if its service quality is considered to be netter than that of its competitors (Grigoroudis Siskos, 2009). To obtain a competitive edge over other restaurants, Fairuz has to ensure that it utilizes customer feedback so as to align its services with the customer preferences. Due to the fact that customer tastes and preferences are prone to regular change, Fairuz also needs to carry out regular customer research by collection of customer feedback to decide on what changes it should consider making (Barnes, 2003). Through tertiary monitoring websites or by visiting its competitors’ social media sites, Fairuz can be able to identify the core strengths and weaknesses of its competitors. These will be instrumental in ensuring that makes its services better than those of its competitors (Kalluri Kodali, 2 013). However, whereas it is assumed that Fairuz is only in competition with restaurants of its level, there could be other bigger restaurants with unmatched capabilities that may be targeting the same clients. This poses a great threat to Fairuz. Using Technology to Improve Service Quality Service quality in restaurants can be improved through incorporating several technological solutions. Whereas food is a major part or determinant of customer satisfaction, the whole experience of customers in the restaurant is also dependent on several factors (Tzeng Chang, 2011). For instance, Fairoz can ease the process of making reservations by providing an option for it on its website. In addition, free Wi-Fi can be provided in the restaurant for clients who are interested in surfing the internet when having a meal at the restaurant. Technology can also be used in the collection of customer feedback, which is vital in improving the service quality at Fairuz. The most appropriate cost-effective approach that is relevant to the present-day customer is social media sites like Facebook and Twitter (Tuten Solomon, 2012). Fairuz has to consider subscribing and increasing its activity on social media to monitor customer feedback.   Point of Sale (POS) systems are also ideal feedback collection systems for restaurants. Though the mentioned technologies improve the service experience of customers and can also be used by the company to improve its service production, there are certain disadvantages that may arise. For instance free Wi-Fi might expose some clients to internet threats, especially those who may be unaware of how to secure their information when online (Cheema Papatla, 2010). Conclusion Service quality and service productivity are both vital for service based companies, which include restaurants. Therefore, as companies strive to increase their productivity, it is also necessary for them to ensure that service quality is also improved, and vice versa. This proposal has provided suggestions of approaches that can be used to improve service production and service quality at Fauruz, a small scale Lebanese restaurant that is based in London. The suggestions that have been presented include effective human resource management approaches, utilization of quality and production measurement approaches, and incorporating technology in the restaurant’s operations. Though these recommendations have a high potential of increasing service quality and productivity, some of the limitations associated with them have also been provided. Whereas this proposal has provided suggestions for Fairuz, they can also be applicable to other companies in the industry. References Allen, K.R., 2011. Launching New Ventures: An Entrepreneurial Approach. Mason: Cengage Learining. Assaf, A.G., Deery, M. Jago, L., 2011. Evaluating the performance and scale characteristics of the Australian restaurant industry. Journal of Hospitality Tourism Research, 35(4), pp.419-36. Barnes, J.G., 2003. Establishing Meaningful Customer relationships: Why some Companies and Brands Mean More to the Customers. Managing Service Quality, 13(3), pp.178-86. Bratton, J. Gold, J., 2012. Human Resource Management: Theory and Practice (5th edition). London: Palgrave. Cheema, A. Papatla, P., 2010. Relative importance of online versus offline information for Internet purchases: Product category and Internet experience effects. Journal of Business Research, 63(9), pp.979-85. Choi, S., Cheong, K.K. Feinberg, R.A., 2012. Moderating effects of supervisor support, monetary rewards, and career paths on the relationship between job burnout and turnover intentions in the context of call centers. Managing Service Quality, 22(5), pp.492-516. Fairuz, 2014. About Us. [Online] Available at: fairuz.uk.com/pages/about_us.htm [Accessed 29 April 2014]. Grigoroudis, E. Siskos, Y., 2009. Customer Satisfaction Evaluation: Methods for Measuring and Implementing Service Quality. London: Springer. Hartnett, H.P. et al., 2011. Employers perceptions of the benefits of workplace accommodations: Reasons to hire, retain and promote people with disabilities. Journal of Vocational Rehabilitation, 34(1), pp.17-23. Jang, J. George, R.T., 2012. Understanding the influence of polychronicity on job satisfaction and turnover intention: A study of non-supervisory hotel employees. International Journal of Hospitality Management, 31(2), pp.588-95. Kalluri, V. Kodali, R., 2013. Benchmarking the Quality Function Deployment Models. Benchmarking: An International Journal, 20(6), pp.6-13. Katsigris, C. Thomas, ‎., 2008. Design and Equipment for Restaurants and Foodservice. New Jersy: John Wiley Sons. Medeiros, C.O., Cavalli, S.B. da Costa Proenà §a, R.P., 2012. Human resources administration processes in commercial restaurants and food safety: The actions of administrators. International Journal of Hospitality Management, 31(3), pp.667-74. OFallon, M.J. Rutherford, ‎.G., 2011. Hotel Management and Operations. New Jersey: John Wiley Sons. Sainaghi, R., Phillips, P. Corti, V., 2013. Measuring hotel performance: Using a balanced scorecard perspectives’ approach. International Journal of Hospitality Management, 34, pp.150-59. Sloan, P., Legrand, ‎. Chen, ‎.S., 2009. Sustainability in the Hospitality Industry. New Jersey: Routledge. Tuten, T.L. Solomon, M.R., 2012. Social Media Marketing. New York: Prentice Hall. Tzeng, G.H. Chang, H.F., 2011. Applying importance-performance analysis as a service quality measure in food service industry. Journal of technology management innovation, 6(3), pp.106-15.

Wednesday, February 19, 2020

Double reacation essay about David Cole interviews Dr. Francizek Piper

Double reacation about David Cole interviews Dr. Francizek Piper + David Cole on the Phil Donahue Show - Essay Example Buildings in Auschwitz and in other camps which are the alleged gas chambers of the holocaust were able to hold 700 to 800 people and openings in the roof allowed chemicals to reach those within the chamber who were told they were going to be showered or treated for lice or scabies infections. The designs allowed the doors to be airtight and bricks were used to cover windows. Disinfection signs were in place in order to keep prisoners calm. Those with no ventilation system installed took much longer for ventilation, and false showers were installed to keep with the propagation that these chambers located in the crematoriums were used for bathing and disinfection (The Seven Gas Chambers at Auschwitz). One of the chambers was able to contain around 2500 people; gas was released which would take 10-15 minutes to suffocate those inside and ventilation time was allowed before the chambers were able to be reopened. Many survivors who were indeed showered in such chambers found it miraculous to know that other chambers were used to disperse gas. Some youth in these chambers survived somehow, watching those around them die of suffocation (Weber). The Donahue interview I found somewhat shocking considering the massive amount of testimony and evidence of the holocaust. The Bergen-Belsen articles written by Mark Weber seem much more likely to be true and accurately represent facts as they were known by many. David Cole has examined actual sites, conducting forensic testing’s and viewing these ‘alleged gas chamber.’ Cole states his studies are based on his own observations yet he also shows a supposed video which he suggests provides definitive evidence that indeed there were delousing and disinfestation chambers with evidence differentiating between the two. Much of the arguments presented in the Donahue show seem to belittle the horrific fact that millions of Jews died as a result of the Holocaust regardless of the final cause of

Tuesday, February 4, 2020

Integration - Casual Chains and Strategy Essay Example | Topics and Well Written Essays - 1000 words

Integration - Casual Chains and Strategy - Essay Example More than 2700 courses are being taught in the training centers of TRADCO all over United States in which some of them directly assist mobilization. TRADCO not only provides training only in respect of directly armed force related subjects but also the language courses which are nearly 350 in number. The training centers have more than 503,000 seats among which nearly 435,000 seats are reserved for the armed forces personnel i.e. soldiers, around 34,000 are reserved for service personnel, 8,000 for the soldier who do not belong to United States and the rest of 26,000 seats are reserved for civilians of United States (TRADCO, 2012). Vision and Mission Statement of TRADCO The Commanding General of TRADCO has set the vision statement of the training center which states that ‘Strengthen America’s Force of Decisive Action and provides the Nation an adaptable Army for an uncertain future’ (TRADOC, 2012). Similarly, the mission statement states that ‘Training and D octrine Command develops, educates and trains Soldiers, civilians, and leaders; supports unit training; and designs, builds and integrates a versatile mix of capabilities, formations, and equipment to strengthen the U.S. Army as America’s Force of Decisive Action† (TRADOC, 2012). ... Apart from that TRADCO has opened up its training centers especially for the highly qualified and trained instructors no matter from which part of the world they belong to as long as they can add value to the training provided by TRADCO. Strategy of TRADCO The major aim of TRADCO is to develop such training programs which are aimed at the future training of the US armed forces. In order to create a competitive training center, TRADCO has established institutional training, design and implementation process. The training center has also developed a knowledge management center in order to pursue its strategic plans designed for its soldiers and civilian personnel. The major purpose achieved through knowledge management system in the horizontal and vertical integration followed by TRADCO (DePuy and Swain, 2000). With this, the management of TRADCO can integrate the objectives of the organization through assessment, coordination, analysis and recommendations. Among various other departme nts, TRADCO has a marketing research department as well. With the marketing research, TRADCO is benefitted with the prevailing marketing trends of the armed forces training industry and develops its strategies in the light of the results of the marketing research. The likelihood of attracting qualified faculty for training center can be enhanced through marketing research (King and Demsey, 2008). TRADCO has also implemented a program named as acquisition management insight (Cameron, 2003). This program is used in providing the more focused picture of the requirements of various contracts for training centers. The program is friendly and it ensures that the leaders are involved in the acquisition activities of the training centers. The financial

Monday, January 27, 2020

Mcdonalds Corporation Is The Worlds Largest Chain Marketing Essay

Mcdonalds Corporation Is The Worlds Largest Chain Marketing Essay McDonalds Corporation is the worlds largest chain of fast food restaurants, serving nearly 47 million customers daily through more than 31,000 restaurants in 119 countries worldwide. McDonalds sells various fast food items and soft drinks including, burgers, chicken, salads, fries, and ice cream. Many McDonalds restaurants have included a playground for children and advertising geared toward children, and some have been redesigned in a more natural style, with a particular emphasis on comfort: introducing lounge areas and fireplaces, and eliminating hard plastic chairs and tables. Each McDonalds restaurant is operated by a franchisee, an affiliate, or the corporation itself. The corporations revenues come from the rent, royalties and fees paid by the franchisees, as well as sales in company-operated restaurants. McDonalds revenues grew 27% over the three years ending in 2007 to $22.8 billion, and 9% growth in operating income to $3.9 billion.  [1]   History analysis: The business began in 1940, with a restaurant opened by brothers Dick and Mac McDonald in San Bernardino, California. Their introduction of the Speedee Service System in 1948 established the principles of the modern fast-food restaurant. The original mascot of McDonalds was a man with a chefs hat on top of a hamburger shaped head whose name was Speedee. Speedee was eventually replaced with Ronald McDonald in 1963. The present corporation dates its founding to the opening of a franchised restaurant by Ray Kroc, in Des Plaines, Illinois on April 15, 1955 , the ninth McDonalds restaurant overall. Kroc later purchased the McDonald brothers equity in the company and led its worldwide expansion and the company became listed on the public stock markets in 1965. With the expansion of McDonalds into many international markets, the company has become a symbol of globalization and the spread of the American way of life. Its prominence has also made it a frequent topic of public debates about obesity, corporate ethics and consumer responsibility.  [2]   Vision To be the best and leading fast food provider around the globe Mission McDonalds brand mission is to be our customers favorite place and way to eat, and improve our operations to provide the most delicious fast food that meet our customers expectations. Values Our values summarized in Q.S.C. V.. Provide good quality, services to customer. Have a cleanliness environment when customer enjoys their meal. The value of food product makes every customer is smiling. Suppliers Substitutes Buyers Potential entrants Competitive rivalryThe Five Forces Framework The Threat of Entrants Large established companies with strong brand identities such as McDonalds BKC, YUM, and WEN do make it more difficult to enter and succeed within the marketplace; new entrants find that they are faced with price competition from existing chain restaurants. Bargaining Power of Buyers Low bargaining power of buyers. Bargaining power of suppliers Bargaining power of suppliers within the fast food industry would be relatively small, unless the main ingredient of the product is not readily available. Threat of Substitutes This could range from a competitive fast food restaurant to family restaurant to a home cooked meal. Competitive Rivalry The strength of competition in this industry is very high; the main rivals are BKC, YUM, and WEN. They compete with international, national, regional, local, retailers of food products (restaurants, quick service, pizza, coffee shops, and supermarkets). PESTEL Framework: Political: The international operations of McDonalds are highly influenced by the individual state policies enforced by each government. Economic: McDonalds has the tendency to experience hardship in instances where the economy of the respective states is hit by inflation and changes in the exchange rates. Market leader. Very high target market. Low cost and more incomes. The rate at which the economy of that particular state grows determines the purchasing power of the consumers in that country. Social: Working within many social groups. Increase employments. Technological Advanced technology development. Quality standards. Environmental: Quality packing. Local manufacture using foreign supplies. Legal: Legislation for product. Sustained logo. SWOT ANALYSIS Opportunities Threats Growing health trends among consumers Globalization, expansion in other countries (especially in China India). Diversification and acquisition of other quick-service restaurants. Growth of the fast-food industry. Worldwide deregulation. Low cost menu that will attract the customers. Freebies and discounts. Health professionals and consumer activists accuse McDonalds of contributing to the countrys health issue of high cholesterol, heart attacks, diabetes, and obesity. The relationship between corporate level McDonalds and its franchise dealers. McDonalds competitors threatened market share of the company both internationally and domestically. Anti-American sentiments. Global recession and fluctuating foreign currencies. Fast-food chain industry is expected to struggle to meet the expectations of the customers towards health and environmental issues. Strength Weakness Strong brand name, image and reputation. Large market share. Strong global presence. Specialized training for managers known as the Hamburger University. McDonalds Plan to win focuses on people, products, place, price and promotion. Strong financial performance and position. Unhealthy food image. High Staff Turnover including Top management Customer losses due to fierce competition. Legal actions related to health issues; use of trans fat beef oil. Uses HCFC-22 to make polystyrene that is contributing to ozone depletion. Ignoring breakfast from the menu. COMPARISION McDonalds Burger King Yum Brands Wendys Critical Success Factors Weight Rating Weighted Score Rating Weighted Score Rating Weighted Score Rating Weighted Score Price 0.15 4 0.60 3 0.45 3 0.45 3 0.45 Financial Position 0.08 4 0.32 3 0.32 3 0.24 2 0.16 Consumer Loyalty 0.10 4 0.40 3 0.40 3 0.30 2 0.20 Advertising 0.10 3 0.30 3 0.30 4 0.40 2 0.20 Product Quality 0.10 4 0.40 3 0.40 4 0.40 2 0.20 Innovation 0.15 3 0.45 3 0.45 3 0.45 2 0.30 Market Share 0.10 4 0.40 2 0.20 3 0.30 2 0.20 Management 0.07 4 0.28 3 0.21 3 0.21 3 0.21 Global Expansion 0.15 4 0.60 2 0.30 3 0.45 1 0.15 Total 1 3.75 3.03 3.20 2.07 External Factor Evaluation (EFE) Matrix Key External Factors Weight Rating Weighted Score Opportunities Growing health trends among consumers 0.08 3 0.24 Globalization, expansion in other countries (especially in China India). 0.12 4 0.48 Diversification and acquisition of other quick-service restaurants. .04 3 0.12 Growth of the fast-food industry. .10 3 0.30 Worldwide deregulation .04 2 0.08 Low cost menu that will attract the customers. .08 2 0.16 Freebies and discounts. .08 1 0.08 Threats Health professionals and consumer activists accuse McDonalds of contributing to the countrys health issue of high cholesterol, heart attacks, diabetes, and obesity. 0.10 3 0.30 The relationship between corporate level McDonalds and its franchise dealers. 0.09 3 0.27 McDonalds competitors threatened market share of the company both internationally and domestically. 0.12 4 0.48 Anti-American sentiments. .07 2 .14 Global recession and fluctuating foreign currencies. .04 3 .12 Fast-food chain industry is expected to struggle to meet the expectations of the customers towards health and environmental issues. .04 2 .08 Total 1.00 2.85 Financial Ratio Analysis 12/2007 Growth Rates % McDonalds Industry SP 500 Sales (Qtr vs year ago qtr) -3.30 4.20 -3.80 Net Income (YTD vs YTD) 84.70 47.90 8.40 Net Income (Qtr vs year ago qtr) -22.60 -59.90 -94.80 Sales (5-Year Annual Avg.) 6.53 8.14 13.26 Net Income (5-Year Annual Avg.) 23.39 15.30 14.45 Dividends (5-Year Annual Avg.) 32.36 22.36 12.30 Price Ratios Current P/E Ratio 14.7 14.2 13.0 P/E Ratio 5-Year High N/A 9.5 12.5 P/E Ratio 5-Year Low N/A 4.7 2.0 Price/Sales Ratio 2.62 1.88 1.47 Price/Book Value 4.62 3.54 3.00 Price/Cash Flow Ratio 11.20 10.00 9.00 Profit Margins % Gross Margin 36.7 32.1 39.4 Pre-Tax Margin 26.2 17.2 13.2 Net Profit Margin 18.3 12.0 9.1 5Yr Gross Margin (5-Year Avg.) 33.9 33.3 39.1 5Yr PreTax Margin (5-Year Avg.) 19.8 14.2 16.6 5Yr Net Profit Margin (5-Year Avg.) 13.7 9.8 11.45 Financial Condition Debt/Equity Ratio 0.76 .80 1.03 Current Ratio 1.4 1.2 1.4 Quick Ratio 1.3 1.1 1.1 Interest Coverage N/A 1.2 29.9 Leverage Ratio 2.1 -5.3 1.9 Book Value/Share 12.00 10.00 19.75 Investment Returns % Return On Equity 32.2 44.4 27.9 Return On Assets 14.9 11.3 8.1 Return On Capital 17.0 13.7 11.2 Return On Equity (5-Year Avg.) 19.7 22.8 20.6 Return On Assets (5-Year Avg.) 10.0 8.98 8.5 Return On Capital (5-Year Avg.) 11.4 11.0 11.5 Management Efficiency Income/Employee 10,783 9,401 91,499 Revenue/Employee 58,806 98,207 1,000,000 Receivable Turnover 23.7 44.7 15.8 Inventory Turnover 125.7 98.7 12.3 Asset Turnover 0.8 1.1 1.0 Internal Factor Evaluation (IFE) Matrix Key Internal Factors Weight Rating Weighted Score Strengths Strong brand name, image and reputation. 0.12 4 0.48 Large market share. 0.10 4 0.40 Strong global presence. 0.04 3 0.12 Specialized training for managers known as the Hamburger University. 0.04 3 0.12 McDonalds Plan to Win focuses on people, products, place, price and promotion 0.12 4 0.48 Strong financial performance and position. 0.08 4 0.32 Introduction of new products. 0.06 4 0.24 Customer focus (centric). 0.06 4 0.24 Strong performance in the global marketplace. 0.08 4 0.32 Weaknesses Unhealthy food image. 0.08 1 0.08 High Staff Turnover including Top management 0.04 1 0.10 Customer losses due to fierce competition. 0.04 1 0.04 Legal actions related to health issues; use of trans fat beef oil. 0.04 2 0.08 McDonalds uses HCFC-22 to make polystyrene that is contributing to ozone depletion. 0.04 2 0.08 Ignoring breakfast from the menu. 0.06 1 0.06 Total 1.00 3.16 SPACE Matrix Financial Strength Rating Environmental Stability Rating Return on investment 4 Rate of inflation -3 Leverage 4 Demand Changes -3 Net Income 6 Price Elasticity of demand -1 EPS 5 Competitive pressure -3 ROE 5 Barriers to entry new markets -3 Cash Flow 4 Risk involved in business -2 Average 4.67 Average -2.5 Y-axis 2.17 Competitive Advantage Rating Industry Strength Rating Market share -1.00 Growth potential 5 Product Quality -1.00 Financial stability 5 Customer Loyalty -1.00 Ease of entry new markets 4 Control over other parties -2.00 Resources utilization 4 Profit potential 5 Demand variability 3 Average -1.25 Average 4.33 X-axis 3.08 Directional vector point is 🙠 3.08, 2.17) Conservative Aggressive Competitive Defensive FS IS CA ES Grand Strategy Matrix Quadrant II Quadrant I Quadrant IV Quadrant III Rapid Market Growth Strong Competitive Position Weak Competitive Position Slow Market Growth The Boston Consulting Group (BCG) Matrix Question Marks Cash Cows Dogs Relative Market Share Position Industry Sales Growth Rate Stars MCD The Internal-External (IE) Matrix The IFE Total Weighted Score Strong Average Weak 3.0 to 4.0 2.0 to 2.99 1.0 to 1.99 III II I High 3.0 to 3.99 VI V IV The EFE Total Weighted Score McDonaldsMedium 2.0 to 2.99 IX VIII VII Low 1.0 to 1.99 The Quantitative Strategic Planning Matrix (QSPM) Strategy 1 Expand further in Asia by adding 500 restaurants Strategy 2 Applying 0 grams Trans fat in all worldwide McDonalds restaurants Key Internal Factors Weight AS TAS AS TAS Strengths   Strong brand name, image and reputation 0.12 4 0.48 4 0.48 Large market share 0.10 4 0.40 2 0.20 Strong global presence 0.04 4 0.12 2 0.08 Specialized training for managers known as the Hamburger University 0.04 McDonalds Plan to Win focuses on people, products, place, price and promotion 0.12 4 0.48 4 0.48 Strong financial performance and position 0.08 4 0.32 4 0.32 Introduction of new products 0.06 Customer focus (centric) 0.06 1 0.06 4 0.24 Strong performance in the global marketplace 0.08 3 0.24 1 0.08 Weaknesses Unhealthy food image 0.08 1 0.08 4 0.32 High Staff Turnover including Top management 0.10 Customer losses due to fierce competition 0.04 3 0.12 1 0.04 Legal actions related to health issues; use of trans fat beef oil 0.04 1 0.04 4 0.16 Uses HCFC-22 to make polystyrene that is contributing to ozone depletion 0.04 SUBTOTAL 1.00 2.34 2.40 Strategy 1 Expand further in Asia by adding 500 restaurants Strategy 2 Applying 0 grams Trans fat in all worldwide McDonalds restaurants Key External Factors Weight AS TAS AS TAS Opportunities Growing health trends among consumers 0.08 1 0.08 4 0.32 Globalization, expansion in other countries (especially in China India) 0.12 4 0.48 1 0.12 Diversification and acquisition of other quick-service restaurants 0.04 Growth of the fast-food industry 0.10 4 0.40 4 0.40 Worldwide deregulation 0.04 4 0.16 1 0.04 Low cost menu that will attract the customers 0.08 Freebies and discounts 0.08 Threats Health professionals and consumer activists accuse McDonalds of contributing to the countrys health issue of high cholesterol, heart attacks, diabetes, and obesity 0.10 1 0.10 4 0.40 The relationship between corporate level McDonalds and its franchise dealers 0.09 4 0.36 1 0.09 McDonalds competitors threatened market share of the company both internationally and domestically 0.12 4 0.48 4 0.48 Anti-American sentiments 0.07 Global recession and fluctuating foreign currencies 0.04 Fast-food chain industry is expected to struggle to meet the expectations of the customers towards health and environmental issues 0.04 1 0.04 4 0.16 SUBTOTAL 1.00 2.10 2.01 SUM TOTAL ATTRACTIVENESS SCORE 4.44 4.41 . Conclusion McDonalds faces some difficult challenges. Key to its future success will be maintaining its core strengths-an unwavering focus on quality and consistency-while carefully experimenting with new options. These innovative initiatives could include launching higher-end restaurants under new brands that wouldnt be saddled with McDonalds fast-food image. The company could also look into expanding more aggressively abroad where the prospects for significant growth are greater.   The companys environment efforts, while important, should not overshadow its marketing initiatives, which are what the company is all about. Recommendations Expand further into Asia markets over a 2-year period by adding 500 restaurants per year at a cost of $4 billion annually, and applying 0 grams Trans fat in all worldwide McDonalds restaurants.

Sunday, January 19, 2020

Planning: A Key Factor in the Success of a Business

Planning is a key factor in the success of any business, and conversely, the failure to plan adequately is one of the fastest routes to business failure. There are many considerations that an entrepreneur must decide such as: type of business, legal structure, permits and licenses, market planning, business plan, location, organization management planning, business telephone line, mission statement, and a business checking account. There are many sources of information to help to start a business in an organized way, such as a business plan from the office of Economic Development & Planning located in the County Office Building, or books in that can be found in any library. The first decision that the entrepreneur must make is what type of business he/she wants to start. The decision should be based on the amount of knowledge and skill that they have in the field that they are considering. The better that they know the industry, the stronger there likelihood they will have a successful business, and the better base they will have for the rest of the decisions that will have to be made in the time to come. The next important decision in the business planning process is the legal structure of the company. The three legal structures are Sole-proprietorship, Partnership and a Corporation. Each one of these legal structures has its advantages and disadvantages. The different aspects that each legal structure differs are: management control, capital, liability, income taxes, business continuity, and government regulations. The understanding of these different issues is crucial to the decision of which structure is the best one for the entrepreneurs business. Be sure to consult an attorney before making this decision. In a sole-proprietorship, the owner retains total control of all the decisions that need to be made. The ability to raise capital is limited by the financial resources and the credit worthiness of the individual owner. The owner has the ultimate liability for all the actions and debts of the business. A sole-proprietorship is not a separate taxable entity. The individual owner reports business revenue, expenses and net income (or loss) on his/her individual tax return (form 1040). The business ends with death of owner unless previously sold or transferred. The government has very limited regulations, and few records are legally required. A D.B.A. (Doing Business As) form is available at most office supply stores or at a County Department of Economic Development office, which also requires a small fee. Completed form with notarized signatures must be filed with the County Clerk†s Office. In a partnership, the control is shared by the partners in accordance with the partnership agreement. If there are two partner†s the agreement does not have to be fifty-fifty. It can be what ever the two decide on in the beginning. The ability to raise capital is expanded somewhat as partners are able to pool their respective financial resources. Both partners have joint and several liabilities for actions and debts of partnership. The partnership is not a separate taxable entity. An information return (form 1065) must be filled out each year to report partnership activity; however, individual partners report their respective shares of income (or loss) personally. The business ends with death of a partner unless written partnership agreement contains transfer conditions. The government has limited regulation and few records are required. They should have a partnership agreement, which is available at most office supply stores or at the local County Department of Economic Development office. Completed form with all signatures notarized must be filed with the County Clerk†s Office. It is advisable to consult a lawyer about a partnership agreement before filing the certificate. With a corporation, the day-to-day control rests with the hired management team. Ultimately control is vested with the Board of Directors who are influenced through the voting process by the shareholders. The ability to raise capital is potentially greatly expanded because additional shares of stock may be sold. The liability of the individual shareholders for actions and debts of the Corporation is limited to their equity investment. A C Corporation is a separate taxable entity (form 1120 is required to be filled out). An S Corporation is taxed essentially like a partnership. An information return (form 1120s) must be filled out. The business has a perpetual life distinct from that of its owners. The shares of stock are freely transferable. The government treats a Corporation as a separate legal and taxable entity, and extensive record-keeping is required. There are also complex operating regulations to follow (which differ from state to state). Forms to incorporate are available at any office supply store and should be filed with the Secretary of State in Albany (518-474-6200) if planned start up is in New York State. Licenses and permits are grants of authority from the Federal, State and local political subdivisions to individuals, corporations or partnerships to carry on certain activities. Licenses often involve the payment of fees and proof of qualification by examination. Legally, it is up to you (the business owner) to know if your business requires licensing. Before you start a project, carefully research the applicable state and local laws. For local licenses and permits contact the village/town hall and the county office for local requirements. If you plan to operate a business in your own home, check to make sure you are not in violation of local zoning ordinances. For a construction company the owner or contractor will need to have specific permits and licenses for each job. A call to the County Clerk†s office gets you started with local government. Depending on your plans, you may also need to check with your local planning board, zoning board and building inspector. For construction jobs it is advisable that you check with the DOT regional office in the area of the project to determine if any permits may be necessary for your particular job. There are many occupations in which various governmental agencies and privately owned businesses require the worker to have a license before he/she can work on the project. Each year there will be fewer trades people, contractors, ect., that will need to be licensed. In the years to come it must be expected that all contractors, trades persons, etc. will be required to be licensed by government authority. The majority of cities in the United States require the trades people to be licensed to conduct their business. As the business owner and the employer it is your responsibility to determine if a licensed operator is required for the job. If a license is required you must assure that only a properly licensed person performs the job. The failure to make sure that the employee has the correct license for the job can result in severe penalties and possible imprisonment. It is generally required that in larger cities workers such as carpenters, plumbers, welders, truck drivers, crane operators, heavy equipment operators, masons, steel erectors, laborers, etc., all have the proper licenses. Some licenses are state issued and are required in order to work any place in the state (crane operators, truck drivers, etc.).

Friday, January 10, 2020

Diffusion across a Selectively Permeable membrane Essay

Introduction: Diffusion is movement of molecules from one area of concentration to another. This process is vital for the life functions of cells. Cells have selectively permeable membranes that allow only certain solutions to pass through them. Osmosis is a special kind of diffusion that allows water to go through semi-permeable membranes of high water potential to a region of lower water potential. Water potential measures the tendency of water to leave one place and into another. Diffusion and osmosis is responsible for the movement of molecules in and out of cells. Diffusion and osmosis can be shown using dialysis tubing which is a membrane that is made of regenerated cellulose fibers into a flat tube. When solutions that contain dissolved substances, are separated by a membrane like the dialysis tubing, some may readily pass through it and others may not due to the size of the molecules. Hypothesis: Diffusion and osmosis will occur once dynamic equilibrium is reached. If a substance contains molecules small enough to pass through a selectively permeable membrane then they will readily pass through it without the solution or substance, which is inside the membrane, getting out. Materials: String Starch Solution I2KI Solution Plastic cup Disposable transfer pipettes Strips of dialysis tubing soaked in water Timer Scale Method: First you will have your dialysis tubing soaked in water ready for the experiment. Once the dialysis tubing in being soaked, wash your hands to get rid of any oils or dirt that may be on them. Remove the tubing from the water and tie off one end. Open the other end using two fingers in a rubbing motion so that the tubing will separate and open. Use a disposable pipette to fill the tubing with starch solution. Once the tubing is filled leave a bit of space so that expansion may occur and tie off the end and place the tubing on the scale to see how much it weighs. Fill the cup with distilled water and add I2KI solution to the water. Place the tubing inside the cup for 30 minutes and record any color change. Record the color change of the bag every 5 minutes until 30 minutes have passed. Take the tubing out of the water solution and place on the scale and record any weight change. Data: Solution sourceOriginal ContentsOriginal colorOriginal Weight5 min color15 min color25 min color30 min colorFinal weightFinal Contents BagWater 1% starchWhite/ milky10gWhite slightly blueMilky inside darker blue Darker blue some white visibleDarker blue no white visible11gWater 1% starch + iodine BeakerWater, I2KIAmber yellowN/AAmber YellowAmber YellowAmber YellowAmber YellowN/AWater and iodine Results: The results show that the water, glucose, and I2KI molecules were small enough to pass through the selectively permeable membrane which was the dialysis tubing. I would expect for the color change to occur in the cup instead of inside of the tubing if we had started with the starch in the cup and the I2KI inside the tubing, because the iodine would instead of going into the bag, would leave through the bag and into the starch inside the cup. Discussion and conclusion: The data shows what molecules can and cannot diffuse across a selectively permeable membrane. The color change that occurred showed that the I2KI molecules were small enough to pass through the pores of the membrane or dialysis tubing. This data also shows that the water and glucose solution moved out of the dialysis bag because water molecules are small enough to pass through the membrane. No mistakes were made in this experiment but many could have occurred. If the tubing was not tied correctly a leak could have occurred and the experiment would have failed and been inaccurate. References: â€Å"Diffusion and Osmosis.† Diffusion. N.p., n.d. Web. 19 Mar. 2014 â€Å"Diffusion.† And Osmosis. N.p., n.d. Web. 20 Mar. 2014. â€Å"Osmosis.† Osmosis. N.p., n.d. Web. 19 Mar. 2014.